Our mission here at iFixit is to teach everyone how to fix everything. It may be a lofty goal, but that’s why we need you to help us achieve it! iFixit is made up of a few different parts: we host repair guides, sell high-quality parts, offer repair parts and tool kits, and we involve ourselves in activism near and dear to our hearts. Through all of this, we work to open up the right to repair to device owners, make repair accessible to more people, and help protect our environment from issues related to electronic waste.
We’re seeking to fill a position for an Account Support Specialist to better support our growing B2B/wholesale business.
What you'd be doing:
Personality traits and skills that lend to success in this position:
Examples of what a typical day might look like:
iFixit is an awesome place to work. Here are some of our perks:
When you go to a website like iFixit and scroll through the guides, it's easy to forget that there are tons of real people keeping all those bits and bytes running smoothly. But there are literally dozens of us! We're a diverse team, split between two continents, but we're united by a love of tinkering and repair.
iFixit is proud to be an equal opportunity employer. Because we are trying to teach everyone to fix every thing, we need a team as diverse as our online community. We believe that it takes people of all backgrounds to help us fix the world. Therefore, iFixit does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any of the other important characteristics that make us unique and valuable.
iFixit is committed to creating a diverse team—not only in who we hire—but through creating a supportive environment for all of our team members based on mutual respect and inclusivity.
This is a full-time hourly position located in California at the iFixit headquarters in San Luis Obispo or well qualified remote candidates will be considered as well.
If you’re interested in becoming an Account Support Specialist at iFixit, joining a great company and an even more awesome team, upload a PDF of your resume and cover letter. Make sure to include two things: why you think you’re the ideal candidate for this job and why you’re a superstar. Both a resume and cover letter are required for this position.
Check out our Jobs page for other opportunities and to learn more about working at iFixit.
We look forward to meeting you!