Inventory Operations Manager

iFixit Background

iFixit is the focal point of a global community of people showing people how to fix the things they own. We're the largest (and best) online repair manual. We believe we can make the world better by empowering people to take control of the things they own.

iFixit is a small giant in DIY repair. Over the last several years, our online reach has exploded—we’re now helping more than 10 million people learn repair every month. Our repair guides and Q&A forum are totally free: no ads, no paywall, and no login required. We sell repair parts and tools to help accomplish the repairs you see on Our quality parts and professional repair tools have developed into a brand in their own right—with professionals and DIYers seeking out our products at major retailers.

We believe the following at iFixit:

  • Repair is better than recycling
  • Repair saves you money
  • Repair teaches engineering
  • Repair saves the planet
  • Repair is a right

Our Operations team is responsible for everything having to do with the flow of physical products we sell including product development, procurement, manufacturing, logistics, quality control, inventory processing, shipping and customer service. Within Operations, our inventory processing team is responsible for receiving shipments, examining and testing parts, assembling kits, stocking products all while keeping our warehouse and processing areas clean, organized, and optimized for efficiency.

This position will lead our inventory and warehouse operations departments within Operations in maintaining and utilizing proper inventory management practices throughout the company. The ability to learn quickly and remember details is required. Integrity, reliability, respect for your fellow team members, and attention to detail are also a must.

Job Responsibilities:

  • Work alongside the Operations Supervisor and CXO in overseeing all of iFixit Operations as a team
  • Directly manage a team that includes the Inventory Processing Manager, Warehouse Coordinator, Warehouse Specialist, Inventory Lead, and Shipping Lead
  • Work closely with parts processing/testing coordinators, purchasing department, and product development department
  • Review and evaluate employees' performance, including hiring, disciplining, training, motivating and mentoring
  • Ensure all inventory is properly stocked, packaged, stored, and handled by implementing and maintaining processes, while keeping our ERP system accurate
  • Manage inventory control procedures, cycle counting, and inventory flow
  • Initiate and maintain successful continuous quality improvement implementations and lean initiatives
  • Lead and support problem solving / troubleshooting efforts around process, equipment, and scheduling issues
  • Train and develop staff on processes, procedures and quality assurance
  • Develop and revise standard operational and working practices and ensure team members are in compliance with standards
  • Manage projects from design to implementation to completion
  • Assist teams in technical decision-making, scheduling, and management
  • Modify our facility layout to optimize performance, equipment use, team workspace, and material placement

Our ideal candidate has the following skills:

  • Ability to work well with teams
  • Excellent verbal and written communication skills
  • Self-directed, self-motivated, proactive, and deadline-focused
  • High degree of attention to detail
  • Ability to follow through on projects/tasks including maintaining process changes
  • Impartial and unbiased thinker that can make well-informed, data-driven decisions
  • Active problem solver, able to facilitate resolution to disagreement
  • 3-5+ years of experience in similar type of work (manufacturing, e-commerce, kitting/assembly, inventory control)
  • 2-3+ years of managerial experience
  • Knowledge of lean principles (Kaizen, 5s Housekeeping, Six Sigma, Work Cells, JIT Manufacturing, etc.)

This position is located at our San Luis Obispo, California headquarters. We are looking to fill a full-time position effective immediately. We will not accept part-time applicants. Approximate hours for this position are Monday through Friday 8:30 am to 5 pm.

iFixit Culture

iFixit is a great place to work. We have an incredible working environment, a collaborative team that loves solving tough challenges, and a vision to change the world. Our team loves having fun together. We have regular barbecues, enjoy a catered lunch together twice a week, company trips, and our workplace is dog-friendly.

  • 401(k)! We match up to 4% of employee contributions after employed for one year.
  • A profit-sharing program after employed for one year.
  • Dental, Vision, Medical, and Life Insurance!
    • iFixit covers 100% of your health insurance premium.
    • Immediate enrollment
  • Optional dependent care FSA plan
  • On-site wellness program
  • Membership to SLO MakerSpace
  • Free snacks, drinks, and several meals per week are provided
  • New team member swag: shirt, toolkit, bike, headphones, and more
  • And much more!

When you go to a website like iFixit and scroll through the guides, it’s easy to forget that there are tons of real people keeping all those bits and bytes running smoothly. But there are literally dozens of us! We’re a diverse team, split between two continents—but we’re united by a love of tinkering and repair.

iFixit is proud to be an equal opportunity employer. Because we are trying to teach every one to fix every thing, we need a team as diverse as our online community. We believe that it takes people of all backgrounds to help us fix the world. Therefore, iFixit does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any of the other important characteristics that make us unique and valuable.

iFixit is committed to creating a diverse team—not only in who we hire—but through creating a supportive environment for all of our team members based on mutual respect and inclusivity.