iFixit is hiring a project manager to oversee all of our technical writing projects, including repair guides and repairability assessments for manufacturers. This person will ensure all project goals, objectives, and metrics are being met within scope and budget. You will work closely with the Technical Writing team, our Solutions team project manager, and our VP of Business Development to ensure that both internal projects and client projects are completed on time.

iFixit is the largest online repair resource, teaching millions of people every month how to believe in themselves and repair things they didn’t know they could. Our step-by-step repair manuals and troubleshooting forums have set the gold standard for online repair documentation. We also make the best darn precision repair tools in the world. Our resources, tools, and fix kits have helped people in every country in the world repair their own devices.

iFixit is almost twenty years old, but we’re just getting started. We have a lot of exciting projects coming up this year and into the future, and we’re looking for someone to help us move these projects along.

Responsibilities:

  • Plan, drive, and complete technical writing projects end-to-end.
  • Coordinate with multiple internal teams on deliverables, expectations, and timelines.
  • Coordinate communication between different department heads involved with shared projects.
  • Schedule and facilitate weekly meetings with clients and internal teams. Set agendas, lead the meetings, take notes, and send summary emails afterward.
  • Create and manage Asana project boards, map out timelines, create and assign tasks, monitor completions, and keep stakeholders accountable.
  • Maintain timesheets and project costing sheets.
  • Participate in new project scoping meetings and help develop proposals and statements of work.

The skills you have:

  • Ability to coordinate and communicate clearly and concisely with co-workers and clients.
  • Manage time effectively to keep all teams accountable and on time with deliverables to meet strict project deadlines.
  • Identify potential risks and scope creep, and plan for contingencies.
  • Possess a basic understanding of content creation and technical writing. You don't need to be an expert technical writer, but the basics help.
  • History of teamwork and willingness to roll up one’s sleeves to get the job done.
  • Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
  • Experience in managing growth and scaling processes.

iFixit is an awesome place to work. Here are some of our perks.

  • A repairable laptop, and any software you need.
  • 100% employer-paid health insurance.
  • 401k plan with 4% employer match after 1 year of employment.
  • Profit sharing after a year of employment.
  • Flexible vacation time + paid holidays.
  • Dependent Care FSA.
  • Generous stipends towards repair & wellness.
  • $400 towards a bike or alternative method of transportation.
  • A sweet pair of headphones to get your head in the game.
  • Employee discounts on parts and tools.
  • Charitable contribution matching! We'll 100% match your tax deductible.
  • Did we mention you get to work in one of the happiest places in the world? Oprah said it, so you know it's true. Our office is located downtown within walking distance to everything.

Diversity:

When you go to a website like iFixit and scroll through the guides, it's easy to forget that there are tons of real people keeping all those bits and bytes running smoothly. But there are literally dozens of us! We're a diverse team, split between two continents, but we're united by a love of tinkering and repair.

iFixit is proud to be an equal opportunity employer. Because we are trying to teach everyone to fix everything, we need a team as diverse as our online community. We believe that it takes people of all backgrounds to help us fix the world. Therefore, iFixit does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any of the other important characteristics that make us unique and valuable.

iFixit is committed to creating a diverse team—not only in who we hire—but through creating a supportive environment for all of our team members based on mutual respect and inclusivity.

To Apply:

Upload your resume and a short cover letter, both as .pdf files.